Free alternative to Teamviewer – Cloudberry Remote Assistant is excellent! 

 July 28, 2020

By  NickLitten

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Having a Remote Desktop tool is a terrific bonus. For a few years I’ve used Teamviewer to remote control the computers of my kids and family members. As an IT Consultant, I’m the goto person for fixing any computer problems and/or helping with online homework, answering weird questions about why some piece of software works (or doesn’t!).

But for the last few months Teamviewer has decided that something about the way I frequently help my technology challenged Uncle in Spain makes it a commercial transaction. It’s not commercial, I am just helping a family member…. A lot 🙂

Cloudberry Remote Assistant
Cloudberry Remote Assistant

Unfortunately once Teamviewer decides you are doing these remote sessions as a job, it restricts the sessions to a minute. 🙁

I’ve asked Teamviewer and pleaded to remove this restriction but no joy.

“I would pay for the Teamviewer Pro version, but at $600 a year for their cheapest subscription model its ridiculously overpriced.”

Me. Watching my pennies.

So, reluctantly I tried many different remote desktop tools. All were clunky, complicated or just not as smooth and easy to use as Teamviewer. Hashtag sad face.

But suddenly… a new contender enters the ring:

Cloudberry Remote Assistant

Cloudberry is Free and it’s rather bloody good!

Cloudberry Remote Assistant

CloudBerry Remote Assistant uses RSA algorithm based encrypted sessions and all connections are secured by SSL encryption. on a technical note this means your connections are nice and secure. This is great to know for us propeller heads.

For the non-propeller heads (like my Uncle Dave) they just know that its super easy to use and its safe.

Unk knows that he can simply click a menu option and let me see his computer screen, and I can then request control and take over his mouse and keyboard to help him with whatever computer questions he has. 🙂

Want to watch a video of Cloudberry in action?


IBM i Software Developer, Digital Dad, AS400 Anarchist, RPG Modernizer, Shameless Trekkie, Belligerent Nerd, Englishman Abroad and Passionate Eater of Cheese and Biscuits. Nick Litten Dot Com is a mixture of blog posts that can be sometimes serious, frequently playful and probably down-right pointless all in the space of a day. Enjoy your stay, feel free to comment and remember: If at first you don't succeed then skydiving probably isn't a hobby you should look into.

Nick Litten

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